Google Real Estate – Should Agents Bank On It?

The news just over a week ago that Google was “entering” the UK/European market has sent the share prices of Rightmove and Seloger into a tailspin. Seloger dropped by 9% while Rightmove has plummeted a whopping 17%. Seloger has since recovered to its pre-news price while Rightmove continues to be significantly down.

So let’s look at what happened, will the property portal landscape change and is this impact on the share prices is justified.

An article by the Financial Times (Dec 2 titled “Google set to enter UK property market”) seems to have set the cat amongst the pigeons. The article stated that Google is in talks with British estate agents and that “experts” say that an entry by them to the market could pose a serious threat to existing property websites. The article didn’t talk about what Google was going to do and Google didn’t comment. So there is really not much to go on. So the only guide we really have as to what Google may do in the UK and Europe is what they have done in Australia.

Google “entered” the Australian market 6 months ago (July 2009) when they made it possible for agents, brokers, franchise groups, and portal sites to place their listings on Google Maps. When a user does a search on Google Maps (not the main Google search) for real estate, Google plots the houses in its database on the maps and users can then click on the various dots to see if they like the houses and then are driven back to the advertiser’s site.

At that time, there was a similar uproar and many were predicting the death of realestate.com.au and domain.com.au and the REA Group share price dropped nearly 7% from $5.90 to $5.50. However in the 6 months since the announcement by Google, the REA Group share price has increased 60% to $8.84, the traffic to the site has increased from 4.5m UB’s in June 09 to 5.4m UB’s in October and analysts are predicting an additional 20% revenue growth for the REA Group in FY 2010.

In August, PropertyPortalWatch wrote about the challenges for Google knocking over the market leaders. Here is the link to the article called “The Challenges for Google Real Estate”. All of these still hold true.

Many hope that Google will be the saviour from the “big bad” commercial property portals and deliver free marketing to the agents. However this is a simplistic view and underestimates the challenges Google faces. The challenges include gaining enough listings, maintaining their quality, driving traffic to the maps area, and ensuring the interface is attractive to consumers.

Even if Google is successful in addressing the above, they will only be delivering clicks to the agent’s site not email leads. The agents will need to invest more in higher quality sites to convert the clicks to leads. This, of course, comes at a cost. The old adage holds true, there is no such thing as a free lunch.

It will be interesting times and if I was an agent, I would be putting my listings on Google. However, any clicks I get from Google should be supplemental to my existing online marketing strategy and not replacing my use of established portal sites.

Related posts:

1. The Challenges for Google Real Estate
2. Google Maps Highlights Real Estate
3. Google: We’re Not in Real Estate
4. Google Challenging rightmove.co.uk?
5. Google Reveals Real Estate “Vision”
6. More Real Estate Upgrades from Google Maps
7. MS vs Google – Again
8. Google’s Real Estate Search Bites the Dust
9. Google’s Tools: Will You Use Them?
10. Is Google Latitude Useful for Agents?