The Positives of Negative Comments

Category Archives: Managing Customers

The Positives of Negative Comments

Written by admin on May 21, 2010 — 1 Comment

While plenty of real estate professionals start a blog with the simple aim of generating more website traffic, many quickly find that the day to day realty of blogging is tougher than they first thought.

Also posted in Blogs & Vlogs, Communicating with Customers, Promoting Your Brand | Tagged ,

Post-Sale Communications: Customers for Life

Written by admin on May 12, 2010 — Leave a Comment

You’ve done the deal - sold the house, signed the papers, collected the cash and shaken hands. So what’s next? Goodbye and thanks for coming?

Also posted in Communicating with Customers, Featured | Tagged , , ,

They Came, They Saw, But Did They Act?

Written by admin on May 3, 2010 — 3 Comments

Your website’s looking great, so why isn’t it generating any leads? Perhaps it’s your “call to action” - the section of your website that prompts browsers to subscribe, follow, or contact you.

Also posted in Build & Host Agency Websites, Featured, Promoting Your Brand, Servicing Customers Online | Tagged ,

Twitter: The Ultimate Time-Waster?

Written by admin on April 29, 2010 — Leave a Comment

What’s the defining factor that makes Twitter a valuable business tool rather than a waste of time? Successful Twitter users have these factors in common:

Also posted in Promoting Your Brand, Servicing Customers Online, Social Media | Tagged , ,

Vendor Reports: Why Are They Important?

Written by admin on April 28, 2010 — 1 Comment

Don’t be frightened of the statistics - use them to upsell new advertising options and manage your vendor’s expectations.

Also posted in Communicating with Customers, Featured, Measuring Advertising Performance, Tracking Results, Understanding & Using Statistics | Tagged , ,

Email Marketing Tips from campaigner.com

Written by admin on April 16, 2010 — Leave a Comment

Interested in starting an email marketing campaign? Not quite sure how to go about it? Then the latest free ebook from campaigner.com might be the place to start.

Also posted in Communicating with Customers | Tagged , ,

Value from Customer Satisfaction Surveys

Written by admin on April 12, 2010 — 1 Comment

The fact is, it’s the negative feedback that will be of most benefit to you if you are committed to growing your business based on outstanding service.

Also posted in Customer Surveys, Featured, Servicing Customers Online | Tagged

What Makes Customers Choose You?

Written by admin on April 12, 2010 — 2 Comments

Chances are, there are a number of agents working in or near your area with whom you need to compete. So how do you make sure you stand out?

Also posted in Communicating with Customers, Featured, Winning Listings / Instructions, Your Online Marketing Plan | Tagged ,

Online Engagement Essentials

Written by admin on April 1, 2010 — Leave a Comment

No matter what your online marketing strategy involves, there’s one goal you should always have in mind: audience engagement.

Also posted in Featured, Monitoring Enquiries, Servicing Customers Online, Tracking Results | Tagged ,

Why Content Matters

Written by admin on March 23, 2010 — 5 Comments

The word “content” is used so often these days that it’s easy to let it wash over you without thinking about it what it really means. But the fact is, quality content is central to any successful online marketing strategy.

Also posted in Advertising Property, Communicating with Customers, Effective Copywriting, Featured | Tagged , , ,
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